Touch Based Digital Ordering System on Android using GSM and Bluetooth for Restaurants
With
rapid economic and technology development people’s living standard has
improved. In almost every area, technology has changed the traditional ways of
doing things and has made the life easier and more convenient. However, food
industry still lags behind other industries in adopting new technology,
especially automation in various processes. Even today many restaurants follow
completely manual process of pen and paper in food ordering. In traditional pen
and paper method, the waiter notes down the orders from customers, takes these
orders to the kitchen, updates them in records, delivers the ordered items at
the appropriate table and then makes the bill. This system is conventional and
too sluggish. It requires more manpower and thus is prone to human errors.
Apart from errors, it consumes a lot of time. It disturbs the serenity of a
eating and hangout place and results in chaos. So, this system often leads to
dissatisfaction among the customers, as sometimes time taken by waiter for
taking order is very long. In recent past, some systems like PDA based system,
KIOSK technology, and multi touchable restaurants management systems were
developed to automate the food ordering process. However, the results of these
systems were not up to the expectation. They provided uninformative and
unattractive menu details, and they were also costly to adopt. To overcome
these limitations of the system, a touch based digital ordering using an
android application is proposed to automate the food-ordering process. This
system provides an attractive user interface through the android application.
It also provides the images of all the menu items along with their prices so
that it becomes easier for the customer to order. It has the facility to give
customized personal message to the manager for the food order. It allows the
customer to give feedback to the manager. It also allows the customer to call a
waiter, using the android application, for help.
